payment policy
1. Accepted Payment Methods
At Saras Jewels, we offer a variety of secure payment options to provide a smooth and convenient shopping experience.
We accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express
- Apple Pay & Google Pay
- Bank Transfers (for large orders only – please contact us for more information)
All payments are processed in Euros (EUR).
2. Payment Processing
Payments must be completed in full at the time of purchase.
Orders will only be processed and shipped after full payment has been successfully received.
If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
All prices listed on Saras Jewels are shown in Euros (EUR).
Prices may change at any time without prior notice.
Any applicable taxes and shipping costs will be calculated and displayed at checkout.
4. Secure Payment Processing
Saras Jewels uses SSL encryption and trusted payment providers to ensure that your transactions are handled securely.
We do not store credit card details or other payment information.
5. Refunds & Chargebacks
Refunds are issued according to our Return & Refund Policy.
Unauthorized chargebacks will be disputed.
If you experience any issues with your order, please contact us first at:
6. Fraud Prevention
Saras Jewels reserves the right to cancel or hold any order that appears suspicious or potentially fraudulent.
For high-value orders, additional identity verification may be required.
7. Contact
Store Name: Saras Jewels
Email: contact@saras-jewels.com
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (CET)
We aim to respond to your email within 1–2 business days.